top of page

Returns, refunds and cancellation 
 

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Change Of Mind

We print to order for all purchases, so unfortunately we are unable to offer a refund or exchange for change of mind or incorrect size choice.
 
We recommend taking your time to select the perfect print for your space - or feel free to ask us for advice if you would like a second opinion! Similarly, please ensure you measure up carefully. 

Cancellations And Changes

As we manufacture to order, unfortunately we're unable to cancel or make changes (including print selection and size) once your order has been placed. Up and until your order has been dispatched, we can update your email and shipping address if required. As we endeavour to send orders as quickly as possible, requests for address changes need to be made as soon as you can. Cancellation of order after dispatched will not be accepted
 
Faulty Or Damaged Goods

We pride ourselves on the quality of our products, so if you receive a print from us which is faulty or damaged we will replace it free of charge and without delay.

If an item arrives and the packaging or the item itself is clearly and significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact us immediately.

If you notice that an item is damaged after it has been delivered to you, please contact us within 36 hrs of receipt of your print at dejeshwiniart@gmail.com and our team will be happy to assist. If we require you to return the product to us, the return shipping charges are borne by you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund

bottom of page